We want to establish a policy on how to make sure that the office can contact the associate when they are out. If you use an In/Out roster, give details on where it is and how you expect it to be used by associates. If times are indicated for absence, and the associate experiences a change, you need to outline how they are to keep the office informed.
Also provide explicit instructions on a contact sheet that will be used to reach them when not in the office, either inside or outside of regular hours. Specify which phone or text/pager numbers they'll be providing, and then in what order they will be used to attempt to reach the associate.
Substance abuse and smoking are also handled in this section.
Download this example document section.
*Note: This example from an actual policy manual is provided for reference purposes only. Your brokerage should use it for ideas and guidance, consult with your attorney, and then draft your policy manual according to your desires, the laws of your state, and your attorney's counsel.
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